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Crvena Voda 6, 1000 Skopje
[closed] Senior Business Analyst

We are looking for an experienced Business Analyst who will play a pivotal role in enhancing our internal processes and driving efficiency through analysis and implementation. This is an exciting opportunity for someone who thrives in a fast-paced environment and is eager to make a meaningful impact in a small company setting.

What does a Business Analyst do?

In the role of Business Analyst, you play an important role in continuously improving our internal business processes, often through digitization, as well as through analysis and insight.

You manage and implement our information systems and associated processes. This is done in collaboration with external consultants, using tools such as SalesForce, PowerBI, and Zendesk.

You gather, analyze, and document information, establish processes, and are a key player in implementing these processes.

Additionally, you create insights/reports in tools like SalesForce and PowerBI. 


  • Collaborate with stakeholders to understand business objectives and identify areas for improvement.
  • Analyze existing processes and systems to identify inefficiencies and opportunities for optimization.
  • Work closely with cross-functional teams to gather requirements and translate them into actionable insights.
  • Manage and implement information systems and tools to streamline operations.
  • Develop and maintain documentation related to processes, requirements, and solutions.
  • Provide support and training to end-users on new systems and processes. 

You characterize:

  • Bachelor or Master degree in Business Administration, Management Information Systems, or related field. 
  • Proven experience as a Business Analyst or similar role, preferably in a small company environment. 
  • Strong analytical skills with the ability to interpret complex data and draw meaningful conclusions. 
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. 
  • Proficiency in tools such as PowerBI, DAX and/or SQL 
  • Proficiency in tools such as SalesForce is a plus. 
  • Detail-oriented with a commitment to delivering high-quality work. 

About our client

At GoBright we create availability! Thanks to our Smart Office Software, our customers gain better insight into, among other things, the accessibility of offices, the presence of free workplaces and the availability of meeting rooms. The long-lasting relationship with our customers is top priority on the agenda, as our team members are an indispensable element in our organization. 

About Personal Programmer

We are a nearshoring company that helps Macedonian developers to find their dream job working for international companies. A job where you can grow as a developer, and get the most out of your professional life and career, while enjoying every working day.

At Personal Programmer we encourage a hybrid way of working where we balance remote work with working from the office. We allow every developer to make the choice where and when they want to work. On our side we provide you with everything you need or expect from an office: a completely renovated, modern office in a central location, with multiple conference rooms, privacy for concentration during work and a whole floor dedicated to relaxing and enjoying time together.

We are, and have always been, a very transparent company where our developers have a lot to say. We listen. We believe in the positive effect of a long-term cooperation which, along with transparency, are crucial for a successful and satisfying working environment. We do everything in our power to make your job as fulfilling as possible. We provide great equipment and working stations, advice about work-related subjects and about your salary, which you may discuss openly with your client. Great benefits, including a loyalty plan and team buildings, are also included to make sure people stay connected and involved.

At Personal Programmer you are in an ever-evolving team and we are looking forward to welcome you to our family.


Please note that we will only reply to the applicants with suitable experience.
The information given would be used for recruitment purposes and by submitting, you consent to have your personal details used to process the job application. We will treat the information with strict confidence.